Terms of service
These Terms of Service (“Terms”) govern your access to and use of Louve.com (“Louve”, “we”, “us”, or “our”), including all content, features, products, and services offered through the website (collectively, the “Services”). By visiting our site, creating an account, or
making a purchase, you agree to be legally bound by these Terms, along with any policies referenced herein. If you do not agree, you must discontinue use of the Services immediately.
Eligibility & Acceptable Use
By using Louve.com, you confirm that you are at least the age of majority in your jurisdiction or that you are accessing the Services. under the supervision of a parent or legal guardian. You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not misuse the platform, including violating intellectual property rights, attempting unauthorised access, distributing harmful code, or engaging in fraudulent or abusive behaviour. Louve reserves the right to suspend or permanently restrict access to users who violate these conditions.
Platform & Service Availability
Louve operates as an online retail platform supported by third-party providers for hosting, payments, and infrastructure. While we aim to ensure uninterrupted and secure access; we do not guarantee that the Services will always be available, error-free, or free from interruptions. We reserve the right to update, modify, suspend, or discontinue any part of the Services, including features or content, at any time without prior notice.
Products, Descriptions & Pricing
All products listed on Louve.com are subject to availability. We reserve the right to limit quantities per order, per customer, or per region, and to discontinue products at our discretion. We make reasonable efforts to display product descriptions, images, and colors
accurately; however, actual product appearance may vary due to device display settings. Prices, promotions, and product details are subject to change without prior notice. Louve is not liable for typographical errors or inaccuracies in product listings.
Orders, Payments & Verification
When placing an order, you agree to provide accurate, current, and complete information for billing, shipping, and contact purposes. Louve reserves the right to refuse, limit, or cancel any order at our sole discretion, including orders that appear suspicious, fraudulent, or intended for resale or distribution without authorisation. Payments are processed through secure third-party payment providers, and Louve does not store full credit or debit card details. In certain cases, we may require additional verification before processing an order. If an order is modified or cancelled, we will attempt to notify you using the provided contact details.
Shipping, Returns & Exchanges
Shipping timelines, fees, and delivery conditions are outlined separately and may vary based on location and availability. All returns and exchanges are governed by our Return Policy. By completing a purchase, you acknowledge and agree to those terms, including any eligibility requirements, timeframes, and conditions for returns.
Accounts & Security
If you create an account on Louve.com, you are responsible for maintaining the confidentiality of your login credentials and restricting access to your account. You agree to accept responsibility for all activities that occur under your account. Louve is not liable for any loss or damage resulting from unauthorized account access due to your failure to safeguard your credentials.
User Content & Submissions
Any content you submit to Louve, including reviews, feedback, suggestions, or creative materials, may be used by us without restriction. By submitting content, you grant Louve a non-exclusive, worldwide, royalty-free right to use, reproduce, modify, publish, and distribute such content in any format. You agree that your submissions will not violate any third-party rights or contain unlawful, defamatory, or harmful material.
Third-Party Services & Link
Our Services may include links to third-party websites, tools, or services that are not owned or controlled by Louve. We do not endorse or assume responsibility for the content, policies, or practices of any third-party platforms. Your interactions with such services are at your own risk, and you should review their respective terms and policies before engaging with them.
Accuracy & Updates of Information
While we strive to ensure that all information on our website is accurate, complete, and current, occasional errors, inaccuracies, or omissions may occur. Louve reserves the right to correct such issues, update information, or cancel affected orders at any time without prior notice. Continued use of the Services indicates your acceptance of these conditions.
Disclaimer of Warranties
The Services and all products offered through Louve.com are provided on an “as is” and “as available” basis without any warranties, whether express or implied. We do not guarantee that the Services will be uninterrupted, secure, or error-free, or that any defects
will be corrected. To the fullest extent permitted by law, Louve disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by law, Louve shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or purchase of products, including but not limited to loss of profits, data, or business opportunities. In jurisdictions where limitations are restricted, our liability will be limited to the fullest extent permitted by applicable law.
Indemnification
You agree to indemnify, defend, and hold harmless Louve and its affiliates, employees, and partners from any claims, damages, liabilities, or expenses arising from your breach of these Terms, misuse of the Services, or violation of any law or third-party rights.
Privacy & Data Use
Your use of the Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using Louve.com, you consent to these practices.
Termination
These Terms remain in effect unless terminated by either you or Louve. You may stop using the Services at any time. We reserve the right to suspend or terminate access immediately without notice if we believe you have violated these Terms or engaged in harmful conduct. Any obligations or liabilities incurred prior to termination will survive.
Governing Law
These Terms are governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes arising from or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
Changes to These Terms
We reserve the right to update or revise these Terms at any time. Changes will be effective upon posting on this page. Your continued use of the Services after such updates constitutes your acceptance of the revised Terms.
Contact Information
If you have any questions, concerns, or requests regarding these Terms, you may contact us at info@shoplouve.com.
These Terms of Service (“Terms”) govern your access to and use of Louve.com (“Louve”, “we”, “us”, or “our”), including all content, features, products, and services offered through the website (collectively, the “Services”). By visiting our site, creating an account, or
making a purchase, you agree to be legally bound by these Terms, along with any policies referenced herein. If you do not agree, you must discontinue use of the Services immediately.
Eligibility & Acceptable Use
By using Louve.com, you confirm that you are at least the age of majority in your jurisdiction or that you are accessing the Services. under the supervision of a parent or legal guardian. You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not misuse the platform, including violating intellectual property rights, attempting unauthorised access, distributing harmful code, or engaging in fraudulent or abusive behaviour. Louve reserves the right to suspend or permanently restrict access to users who violate these conditions.
Platform & Service Availability
Louve operates as an online retail platform supported by third-party providers for hosting, payments, and infrastructure. While we aim to ensure uninterrupted and secure access; we do not guarantee that the Services will always be available, error-free, or free from interruptions. We reserve the right to update, modify, suspend, or discontinue any part of the Services, including features or content, at any time without prior notice.
Products, Descriptions & Pricing
All products listed on Louve.com are subject to availability. We reserve the right to limit quantities per order, per customer, or per region, and to discontinue products at our discretion. We make reasonable efforts to display product descriptions, images, and colors
accurately; however, actual product appearance may vary due to device display settings. Prices, promotions, and product details are subject to change without prior notice. Louve is not liable for typographical errors or inaccuracies in product listings.
Orders, Payments & Verification
When placing an order, you agree to provide accurate, current, and complete information for billing, shipping, and contact purposes. Louve reserves the right to refuse, limit, or cancel any order at our sole discretion, including orders that appear suspicious, fraudulent, or intended for resale or distribution without authorisation. Payments are processed through secure third-party payment providers, and Louve does not store full credit or debit card details. In certain cases, we may require additional verification before processing an order. If an order is modified or cancelled, we will attempt to notify you using the provided contact details.
Shipping, Returns & Exchanges
Shipping timelines, fees, and delivery conditions are outlined separately and may vary based on location and availability. All returns and exchanges are governed by our Return Policy. By completing a purchase, you acknowledge and agree to those terms, including any eligibility requirements, timeframes, and conditions for returns.
Accounts & Security
If you create an account on Louve.com, you are responsible for maintaining the confidentiality of your login credentials and restricting access to your account. You agree to accept responsibility for all activities that occur under your account. Louve is not liable for any loss or damage resulting from unauthorized account access due to your failure to safeguard your credentials.
User Content & Submissions
Any content you submit to Louve, including reviews, feedback, suggestions, or creative materials, may be used by us without restriction. By submitting content, you grant Louve a non-exclusive, worldwide, royalty-free right to use, reproduce, modify, publish, and distribute such content in any format. You agree that your submissions will not violate any third-party rights or contain unlawful, defamatory, or harmful material.
Third-Party Services & Link
Our Services may include links to third-party websites, tools, or services that are not owned or controlled by Louve. We do not endorse or assume responsibility for the content, policies, or practices of any third-party platforms. Your interactions with such services are at your own risk, and you should review their respective terms and policies before engaging with them.
Accuracy & Updates of Information
While we strive to ensure that all information on our website is accurate, complete, and current, occasional errors, inaccuracies, or omissions may occur. Louve reserves the right to correct such issues, update information, or cancel affected orders at any time without prior notice. Continued use of the Services indicates your acceptance of these conditions.
Disclaimer of Warranties
The Services and all products offered through Louve.com are provided on an “as is” and “as available” basis without any warranties, whether express or implied. We do not guarantee that the Services will be uninterrupted, secure, or error-free, or that any defects
will be corrected. To the fullest extent permitted by law, Louve disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by law, Louve shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or purchase of products, including but not limited to loss of profits, data, or business opportunities. In jurisdictions where limitations are restricted, our liability will be limited to the fullest extent permitted by applicable law.
Indemnification
You agree to indemnify, defend, and hold harmless Louve and its affiliates, employees, and partners from any claims, damages, liabilities, or expenses arising from your breach of these Terms, misuse of the Services, or violation of any law or third-party rights.
Privacy & Data Use
Your use of the Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using Louve.com, you consent to these practices.
Termination
These Terms remain in effect unless terminated by either you or Louve. You may stop using the Services at any time. We reserve the right to suspend or terminate access immediately without notice if we believe you have violated these Terms or engaged in harmful conduct. Any obligations or liabilities incurred prior to termination will survive.
Governing Law
These Terms are governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes arising from or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
Changes to These Terms
We reserve the right to update or revise these Terms at any time. Changes will be effective upon posting on this page. Your continued use of the Services after such updates constitutes your acceptance of the revised Terms.
Contact Information
If you have any questions, concerns, or requests regarding these Terms, you may contact us at info@shoplouve.com